Terms of service.

Welcome to Salt & Pepper Gifts! Before you explore our offerings and engage with our services, please take a moment to review our Terms of Service. These terms outline the legal agreement between you ("Client," "you," or "your") and Salt & Pepper Gifts ("we," "our," or "us"). By accessing our website, using our services, or making any inquiries, you agree to abide by these terms. If you do not agree with these terms, please refrain from using our website and services.

1. Service Description

At Salt & Pepper Gifts, we specialize in crafting custom packaging solutions for influencer gifts, mailers, and more. Our dedicated in-house design and engineering teams work closely with clients to transform concepts into reality with precision. Our services include design, manufacturing, sourcing, and fulfillment management, all of which are aimed at enhancing the overall consumer experience and adding value to your brand.

2. Client Collaboration

2.1 Client Involvement: We encourage close collaboration with our clients throughout the project to ensure everything stays within budget and aligns with the creative vision.

2.2 Design and Manufacturing: Our expertise extends beyond design to manufacturing, sourcing, and fulfillment management. We aim to provide guidance and support at every stage of the process.

3. Portfolio and Partnerships

Our portfolio reflects collaborations with global entertainment giants, luxurious brands, innovative tech companies, and celebrated culinary collectives. We specialize in crafting custom packaging tailored to unique brands, turning ordinary items into extraordinary moments. Our goal is to boost sales, increase customer loyalty, and enhance retention through innovative and exceptional packaging solutions.

4. Gifting Programs

We offer gifting programs tailored to various needs:

4.1 Jump-In: Suitable for incorporating 1-2 gifting moments per year.

4.2 On-Board: Designed for 2-5 gifting moments annually, with close client collaboration.

4.3 Full-steam Ahead: Tailored for established gifting programs, aiming to amplify brand presence.

4.4 As part of the previously mentioned services Salt & Pepper offers product sourcing, project management, kitting & fulfillment, and inventory management and warehousing.

4.5 Salt & Pepper does not source alcoholic beverages nor ship alcoholic beverages directly. Any project considering alcoholic beverages must work with our designated 3rd party to source and fulfill project orders in compliance with federal and state regulation.

5. Intellectual Property

5.1 Ownership: Any intellectual property, excluding designs, concepts, and creative materials, created during our collaboration remains your property. Design, concepts, and creative materials, created by Salt & Pepper Gifts during our collaboration represent the work and intellectual property of and retained by Salt & Pepper Gifts

5.2 License: By engaging our services, you grant us a non-exclusive license to use your branding materials for the purpose of creating and showcasing our work.

6. Limitation of Liability

While we strive for excellence, we are not liable for any damages, losses, or claims arising from the use of our services or products. This includes any indirect, incidental, or consequential damages.

7. Confidentiality

We understand the importance of confidentiality in our partnerships. Any proprietary or sensitive information shared during our collaboration will be treated with the utmost care and not disclosed to third parties.

8. Changes to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on our website. Continued use of our website and services after changes have been made constitutes acceptance of the modified terms.

9. Contact Us

If you have any questions or concerns about our Terms of Service, please contact us at info@saltandpepperco.com.

Thank you for choosing Salt & Pepper Gifts!

(Last updated on August 14th, 2023)